SHIPPING & RETURNS
UNITED STATES: Free Shipping
TYPICAL SHIPPING SCHEDULE AND CARRIERS FOR US ORDERS (Carriers for UK and CAN orders will vary and will be indicated via tracking email when order ships).
| Product | Flat Rate | Estimated Ship Time | Carrier |
|
Unframed Prints |
US FREE UK/CAN $10.00 USD |
3-7 Business Days |
USPS Priority Mail or (5x7,8x10,11x14) Fed Ex (16x20, 20x24) |
|
Books |
US FREE UK/CAN $10.00 USD |
3-7 Business Days |
USPS 1st Class/Priority Mail |
|
Canvas 12x12, 24x24, 36x36 *Wooden Signs Home Decor Items Wooden Signs and Home Decor not available for shipping to UK, CAN *T-shirts |
US ONLY FREE |
6-10 Business Days |
UPS Ground, Surepost, DHL or Fex Ed
|
| Combined Items |
US FREE UK/CAN $10.00 USD |
3-10 Business Days |
Combined items all ship separately from different locations. See above for carriers. |
*Sorry, no rush orders accepted.
RETURNS
Wall Art/Home Decor: If your purchase arrives damaged or you are not completely satisfied with your order, we will exchange or refund you for the merchandise amount within 30 days of purchase. Please contact us at questions@looseleashes.com for more details. Please note that return packaging, delivery and shipping charges are non-refundable. Sorry no COD's accepted.
T-Shirts: If your purchase arrives damaged or you are not completely satisfied with your order, we will exchange or refund you for unworn/unused merchandise amount within 30 days of purchase.
For size exchanges: Our shirts our printed as ordered, so we don't carry inventory in the studio for direct exchanges. If you need to exchange a shirt for another size, please order the size you would like on our site and return the shirt you have. As soon as we receive the returned shirt, we will issue a full refund. Please note that return packaging, delivery and shipping charges are non-refundable. Sorry no COD's accepted.
Please email us at questions@looseleashes.com to let us know of the return and to receive the return address.
Defective/Damaged Items: Please email a picture of the defective item to questions@looseleashes.com for next steps.