REGULAR SHIPPING RATES/TIMES

United States: Free Shipping

United Kingdom, Canada, Ireland, Australia: $10.00 USD Flat Rate Shipping (currency will be converted to country's currency at checkout)

 

TYPICAL SHIPPING SCHEDULE & CARRIERS FOR US ORDERS (Carriers for UK and CAN orders will vary and will be indicated via tracking email when order ships).

Product Flat Rate Estimated Ship Time Carrier
Canvas 12x12, 16x16, 24x24, 36x36

US FREE

UK/CAN/IRE/ AU = $10.00 USD

6-10 Business Days UPS Ground, Fed Ex, USPS or GLS

Books

US FREE

UK/CAN $10.00 USD

3-7 Business Days

USPS 1st Class/Priority Mail

 

 Apparel

*US ONLY

FREE

6-10 Business Days

UPS Ground, Surepost, DHL or Fex Ed

 

Combined Items

US FREE

UK/CAN $10.00 USD

3-10 Business Days

Combined items all ship separately from different locations.

See above for carriers.

 *Sorry, no rush orders accepted.

 

RETURNS

USA: If your purchase arrives damaged or you are not completely satisfied with your order, we will replace or refund you for the merchandise amount within 30 days of purchase. Please contact us at questions@looseleashes.com for more details. We regret that packaging, delivery and shipping charges are non-refundable. Sorry no COD's accepted.
Return address:
Loose Leashes
65 Moseley Ave.
Newburyport, MA 01950

INTERNATIONAL ORDERS: Returns are not accepted but please contact us at questions@looseleashes.com if there is a problem with your order or your order arrives damaged.

Damaged Items: Please email a picture of the damaged item to questions@looseleashes.com for next steps. If the shipping container is damaged, please include a photo of that as well.

Defective/Damaged Items: Please email a picture of the defective item to questions@looseleashes.com for next steps. If the shipping box/tube is damaged, please include a photo of that as well.