By using and purchasing from the Loose Leashes website, you expressly consent to our use and disclosure of your personal information in the manner described herein.
The Loose Leashes site includes links to third party websites. These sites are governed by their own privacy statements, and Loose Leashes is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party websites should review their privacy statements before providing them with personally identifiable information.
Persons under the age of 18 are not eligible under any circumstance to use our service. We will ask for age verification in every case.
Information We Collect
To open a Loose Leashes profile, you must provide certain information, including:
- Email address
- Date of birth
- Specialty area
- Certain affiliations
Web Site Traffic Information
Because of the way that Internet communication standards work, when you arrive at or leave the Loose Leashes website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the Loose Leashes site, the type of browser you use and the times you access our website. We use this information only to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your Loose Leashes experience.
Loose Leashes' Policy Regarding "Cookies"
"Cookies" are small files of data that reside on your computer and allow us to recognize you as a Loose Leashes customer if you return to the Loose Leashes site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your Loose Leashes account by entering your e-mail address and password. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.
Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we reserve the right to retain such information. We will also reserve the right to retain customer service correspondence and other correspondence from Loose Leashes to you. We may retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We will, over time, delete these records as permitted by law.
Our Use and Disclosure of Information
Loose Leashes collects, stores and processes your personal information on servers located in the United States. We use the information we collect about you in order 1) to provide our services, 2) to provide customer service and 3) to improve our products and services.
We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.
Third Party Disclosure
Loose Leashes will not sell or rent any of your personal information to third parties. Loose Leashes will not share any of your personal information with third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
1. Loose Leashes withholds the right to disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our User Agreement.
2. We withhold the right to disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
3. We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
Internet Address Information
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.
Your Use of Information and Our Services
Loose Leashes does not tolerate spam. Therefore, without limiting the foregoing, you may not add a Loose Leashes user to your mail list (email or physical mail) without their express consent after adequate disclosure. We strictly enforce our Anti-Spam Policy. To report Loose Leashes -related spam to Loose Leashes, please email firstname.lastname@example.org.
Accessing and Changing Your Information
You can review the personal information you provided us and make any desired changes to such information at any time by logging in to your account on the Loose Leashes website and changing your preferences. You can also close your profile through the Loose Leashes website. If you close your Loose Leashes profile, we will mark your profile in our database as "Closed," but will keep your profile information in our secure database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your profile, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.
If you have any questions about this privacy statement, Loose Leashes 's information practices, or your dealings with Loose Leashes, you can contact us at info @ looseleashes.com.